Quality Measurement and Reporting in Indiana
The state of Indiana has instituted mandatory quality assurance programs for its home health agency as well as health maintenance organizations (HMOs). The home health agency must develop and implement a quality assessment and performance improvement program, and must take actions that lead to an improvement in the performance of home health agencies.1 Similarly, all HMOs are required to have an internal quality management program to monitor and evaluate health care services provided across all of their institutions.2 The law is very specific as to the structure of the HMO quality program. Among the requirements, the law requires a written statement of purpose, confidentiality policies, an evaluation system, and a peer review system.3 The HMO is also required to establish a reporting protocol on its quality management activities,4 and allow access to records and quality management data to the Commissioner of Health.5