Quality Measurement and Reporting in Ohio
In an effort to improve the quality of health care received by residents of the state of Ohio, and in order to encourage performance improvement among health care providers, Ohio law describes measures for quality measurement and reporting to meet those goals. Health service agencies have a number of responsibilities related to quality assessment and improvement, including helping the community plan for and implement improvements in quality.1 Hospitals must annually submit performance measures, including the hospital consumer assessment of healthcare providers and systems, infection control staff information and influenza vaccination information.2 The director of health will make performance information submitted by hospitals available on the internet so that consumers can compare hospitals by performance in inpatient and outpatient services.3
In addition to a number of requirements for certain facilities and providers, Ohio law mandates quality measurement and reporting for the state’s medical assistance programs. The department of job and family services will select a quality review organization to provide an annual, external independent review of the quality, outcomes, timeliness of and access to services provided by managed care plans; the plans must timely submit medical records as requested for review.4 Managed health care programs must have an ongoing quality assessment and performance improvement program that conducts performance improvement projects, submits performance measurement data and has mechanisms to assess the quality and appropriateness of care furnished to certain members; the department of job and family services will annually review the impact and effectiveness of the quality program.5