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Vt. Stat. Ann. tit. 33, § 6308 - Complaint process in a home health agency under the human services law

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“Complaint process under the human services law”

The commissioner must establish standards and procedures ensuring that each home health agency has minimum grievance procedures allowing recipients of home health services, their family members, and employees of a home health agency to file complaints about access to or the cost or quality of home health services. The rules must ensure that the Department of Disabilities, Aging, and Independent Living establishes an external complaint process.

 


Current as of June 2015