Reporting of unusual incidents - 6 Pa. Code § 11.16

Older adult daily living centers must establish written policies and procedures on the recording, reporting and management of unusual incidents which occur at the center; procedures for reporting such incidents must be in compliance with confidentiality laws.  The following reports must be made:

• Unusual incidents relating to a client must be immediately reported to the following:
  • The responsible party;
  • The client’s family, if appropriate; and
  • The residential services provider, if applicable.
• Cases of abuse or suspected abuse, incidents involving a fire department, or circumstances requiring police action must be orally reported by the center operator within 24 hours of the incident to the following:
  • The department;
  • If the services provided to the client are being publicly funding, to the funding agency; and
  • If the client has mental illness or retardation, to the county’s mental health and/or retardation program.

Copies of unusual incident reports must be kept in the client’s record.