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Grievance of a Department Decision, Ariz. Admin. Code § 2-6-402
Link to the law
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“Grievance of a Department Decision”
Individuals that participate in an insurance plan offered by the Arizona department of administrative may file a grievance with the director of the department if they are unsatisfied with determinations regarding items such as creditable coverage, eligibility, their insurance plan, or their ability to access care. Grievances must include the individual’s contact information, identify their insurance plan, describe their grievance, and state their desired remedy. The director respond within 60 days of receiving the grievance.
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