Florida Statutes § 397.419

“Quality improvement programs under the public health law”

Each substance abuse services provider must maintain a quality improvement program to objectively and systematically monitor the appropriateness and quality of care to ensure that services rendered are consistent with prevailing professional standards. Each service provider must have a written plan regarding the provider’s quality improvement program which must include:     

(a) Individual care and services standards.

(b) Individual records maintenance procedures.

(c) Staff development policies and procedures.

(d) Service-environment safety and maintenance standards.

(e) Peer review and utilization management review procedures.

(f) Incident reporting policies and procedures that include verification of corrective action, provision for reporting to the department within a time period prescribed by rule, documentation that incident reporting is the affirmative duty of all staff, and a provision that specifies that a person who files an incident report may not be subjected to any civil action by virtue of that incident report.