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18 Del. Code Regs. § 1301-3.0 - Minimum requirements for an internal review process (IRP)
Link to the law
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Current as of June 2015
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Each health insurer must provide an annual notice of the internal review process to enrollees. A health insurer must provide all forms relating to grievances, appeals, arbitration or other procedures relating to the internal review process to an enrollee. The forms must be readable and understandable by a lay person.
Current as of June 2015
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