12-4 Vt. Code R. 205:17 - Home health agency patient rights under the Agency of Human Services regulations

“Patient rights under the Agency of Human Services regulations”

A patient of a home health agency has the following rights:

• The right to confidentiality of his health information and the right to review the written record upon request;
• Be informed of the number and availability of the toll-free home health hotline, the hours of operation, and that the purpose of the hotline is to receive complaints;
• Ability to appeal a notice of reduction or discontinuation of home health agency services or denial of admission to the home health agency and to receive information about the appeal process;
• Ability to review reports of state and federal surveys and the right to receive copies of the reports upon request to the Department of Disabilities, Aging and Independent Living Division of Licensing and Protection;
• The right to file complaints with the Department of Disabilities, Aging and Independent Living Division of Licensing and Protection.
• A patient has the right to appropriate and professional care that complies with prevailing professional standards;
• A patient has the right to receive care and treatment free of mistreatment or abuse;
• Be advised of the patient’s a right to contact the health care ombudsman or the state long-term care ombudsman with information to help to do so.