Prescription error reporting. Definitions. Informational signs and statements. Regulations. Nondisclosure of records - Conn. Gen. Stat. § 20-635

Pharmacies must visibly display a sign that notifies consumers to contact the Department of Consumer Protection, Drug Control Division at a specified number if they believe there is an error in their prescription. Pharmacies must also print such statement on the prescription packaging.

Pharmacies must establish, in accordance with regulations established by the Commissioner of Consumer Protection, “a quality assurance program designed to detect, identify, and prevent prescription errors….” Pharmacies must establish written quality assurance program policies and procedures that address notifying the prescribing physician and patient about an error and the means of correcting the error. Pharmacies must maintain prescription error records for at least three years and permit the Commissioner of Consumer Protection access to the records pursuant to a prescription error investigation.

Prescription error records are not subject to Connecticut’s Freedom of Information Act for the six months following their creation. Such records are not subject to discovery and inadmissible as evidence unless the law provides otherwise.