Or. Admin. R. 309-014-0035 - General Standards for Delivery of Community Mental Health and Developmental Disability Service Elements

All community mental health and developmental disability contractors providing services under a contract with the Oregon Health Authority’s Addictions and Mental Health Division must meet the following standards:

• Each agency must make pertinent clinical and financial eligibility information concerning a client available to other community health and developmental disability service agencies responsible for the client’s care, consistent with confidentiality laws and regulations;
• Refer a person seeking or receiving services not provided by the contractor to an available appropriate agency;
• Plan and implement service for clients in coordination with components of the community mental health and developmental disability contractor and other human service agencies;
• Maintain records for each client who receives direct treatment training and/or care services that include client identification, problem assessment, treatment, training and/or care plan, medical information when appropriate and progress notes;
• Retain client records for seven years after the close of the contract period;
• Retain financial records, supporting documents, statistical records and all other records for three years after the close of the contract period;
• Keep client records confidential;
• Have written procedures to ensure the confidentiality of records; and
• Have written procedures to ensure the involvement of the client in planning the service.