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Grievance, Colo. Code Regs. § 2-502-1 (21.180)
Link to the law
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Grievance
Requires agencies that provide behavioral health services pursuant to contracts with the Department of Human Services to establish procedures for receiving and resolving grievances. Requires agencies to designate a representative to handle grievances, to provide patients with information regarding the grievance procedures, to maintain grievance records, and to annually report grievance data to the Department.
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